1

Cyber Trust Mark (CTM3) Certification Readiness

Client

National Professional Network (Non-Profit Organisation)

Industry

Digital Services/Business Membership

Challenge

The association supported a large network of tech companies but lacked a formal cybersecurity governance framework. With rising expectations from members and government partners, they needed CTM3 certification to demonstrate maturity but had limited internal expertise and documentation.


Approach

Apex conducted a CTM‑aligned readiness review, built the full set of required Tier 3 policies, frameworks, and evidence, and strengthened processes such as risk management, access control, incident response, and monitoring. We also ran mock assessments to prepare the team for the actual certification audit.


Results

✔  CTM3 certification achieved within three months

✔  Governance, security controls, and documentation brought up to Tier 3 maturity

✔  Enhanced stakeholder confidence across members and government partners

Client reflection

"Apex made the CTM3 process structured and clear. Their guidance helped us meet Tier 3 requirements quickly and confidently."

2

Cyber & Data Breach Incident Readiness

Client

Financial Services Firm (Regulated)

Industry

Financial Services

Challenge

The client had limited preparedness for incident escalation and breach reporting under PDPC and MAS requirements. Their IT vendor handled alerts, but there was no internal response structure or documented playbook.


Approach

Apex developed a 24-hour incident response playbook aligned with CSA and PDPC guidelines, trained management and operational leads, and conducted a tabletop simulation to test escalation and communication procedures.


Results

✔  A fully documented and rehearsed incident response plan.

✔  Clear understanding of PDPC breach-notification triggers and timelines.

✔  Improved coordination between vendor, DPO, and senior management.

Client reflection

"The tabletop exercise was eye-opening. We now know who does what and how to act confidently within PDPC timelines."

3

Cybersecurity & PDPA Training

Client

International Food & Beverage Manufacturing Group

Industry

Consumer Goods

Challenge

The company wanted to build cybersecurity and data-protection awareness among 200 employees after minor phishing and data-handling lapses.


Approach

We customised a blended training programme — executive briefings for management, role-based sessions for HR and operations, and interactive staff workshops with real-life breach scenarios.


Results

✔  100% staff participation in awareness training.

✔  Marked reduction in internal data-handling incidents.

✔  PDPA responsibilities embedded in daily processes.

Client reflection

"The sessions were practical and engaging. Apex made PDPA and cybersecurity real for every employee."

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