Organisations in Singapore are responsible for protecting personal data throughout its lifecycle — from collection and use to storage, disclosure and disposal. Policies alone are not enough; data protection practices need to work consistently across people, processes and systems.
Gaps in areas such as consent management, access controls, retention, third-party handling, staff awareness and breach response can expose organisations to regulatory, operational and reputational risk.
Apex helps organisations translate PDPA requirements into practical day-to-day controls. We assess existing practices, identify gaps, strengthen policies and procedures, clarify responsibilities, and help establish the documentation and evidence needed to demonstrate accountable data protection practices.
Conduct a PDPA gap assessment and map personal data flows and inventories
Develop or refine PDPA policies, procedures and supporting documentation
Provide PDPA awareness training for management and staff
Strengthen data breach response, escalation and notification procedures
Prepare and organise compliance evidence, with optional progression towards DPTM readiness
Optional: DPO coaching, advisory support and refresher sessions
Use our free PDPA Compliance Self-Assessment Checklist to review your organisation’s current data protection practices, identify potential gaps and determine where further action may be needed.
Download PDPA Compliance Self-Assessment Checklist(Scroll to the right to view the full table)
Feature / Tier
Essential
Enhanced
Ensured
PDPA gap analysis
✔
✔
✔
Personal data inventory & mapping
Initial review
Full inventory
Full + traceability review
PDPA policies & procedures
Core templates
Tailored to organisation
Tailored + implementation support
Compliance evidence pack
Summary set
Full evidence pack
Full evidence pack + readiness review
Staff awareness briefing
—
✔ (1 session)
✔ (role-based)
Data breach tabletop exercise
—
—
✔ (facilitated + after-action review)
Request a proposal and we’ll outline a practical PDPA compliance scope based on your organisation’s current practices, gaps, size and complexity.
Apex helped us tighten our governance and incident response. Our organisation is much more confident dealing with compliance and cybersecurity requirements.
Kong Chong Pang
Managing Director
Citi Commercial
We finally understand how PDPA applies to a design business. Apex made the whole process simple and actionable for our team.
Rahil Dave
Partner, Director of Finance & Operations
ESO Torra Indesigns Pte Ltd.
The guidance from Apex gave our team a solid foundation in PDPA and Info security. We are now better prepared and aligned with industry expectations.
Eric Hong
Founder & Principal
IntegrateDots
